As we slowly begin to open the centre over the coming weeks, all visits are by invitation or prior arrangement. There are no drop-in services running at present. The best way to find this out is by phoning 0151 709 1713 or email

Services during COVID-19 Restrictions


During the Covid19 Pandemic we have been running a restricted service. Most indoor group activity has ceased until conditions improve.

Casework – caseworkers provide assistance with Asylum Support or other aspects of the Asylum Process. The telephone is currently the best way to access Asylum Link. (0151) 709 1713. There are 4 or 5 ALM Staff and volunteers available each day, but may not be based in the centre. You can use the address for general inquiries or for the casework team

(Please note: the Casework Team meets on Wednesdays and Thursdays between 10 and 11:30 so it is unlikely calls during these times will be answered)

If you are asked to come to the centre, please bring a record/paper with the  Caseworkers Name and the Time they have asked you to attend. This is to avoid any confusion and allow us to clarify any problems. The person telephoning you will give you their name along with the time.

If items are being delivered we need a FULL address – building, number, street, district,  and a telephone number to contact you.

Complex cases will occasionally be done face-to-face but by appointment only.

Destitution Support – Food and other assistance is available to Homeless Service users, with pick up once a week. This varies as circumstances change – pickup days may alter. If you are not currently registered, please contact a caseworker.

Where destitute asylum seekers have no phone or require credit to top up their phone, we will try to make this available.

English Classes – The new term starts on 14th September and registration is underway. Contact the main number to provide your details. All teaching is currently online. There is currently no face to face teaching. You will need a smartphone or computer to take part. We are trying to access equipment, however we only have a limited supply.

To register please have the following details ready

Current Address, email and telephone details.  Estimate of language ability: Beginner, Intermediate, Advanced, days available to study. You will then be matched to a teaching group.

Other activities

We garden at our Allotment on Mondays and Tuesdays, but are currently full to capacity. We will try and add extra days.

Bike rides – we are putting in place a series of guided bike rides. Bicycles are available on the day but must be returned.

Details will be made available here or on the ALM Facebook page

PLEASE NOTE: We are very grateful for donations and we still collect clothes and shoes.

However Asylum Link can no longer accept: furniture, baby equipment, children’s toys, duvets or pillows. We do not have space for these items. Thank you.